Terms and Conditions

Welcome to Compass Rose Journeys. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our online platform, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Our Services

Compass Rose Journeys specializes in bespoke travel planning for seniors. Our services include, but are not limited to, accessible tour packages, cruise bookings for mature travellers, heritage and cultural tours, provision of personal travel companions, and insurance consultation for senior travel. We act as an agent for third-party travel providers such as airlines, hotels, tour operators, and cruise lines. Any bookings made through us are subject to the terms and conditions of those third-party providers in addition to these terms.

2. Bookings and Payments

All bookings are subject to availability and confirmation. A deposit may be required to secure your booking, with the full balance due by a specified date prior to departure. Payment methods will be communicated during the booking process. Failure to pay by the due date may result in the cancellation of your booking.

• Full details regarding pricing, inclusions, and exclusions will be provided at the time of quotation.
• Prices quoted are subject to change until a confirmed booking is made and may be affected by currency fluctuations or supplier price changes.

3. Cancellations and Amendments

Cancellations or amendments to your booking must be made in writing to Compass Rose Journeys. Cancellation charges will apply and typically vary depending on the amount of notice given and the policies of the third-party providers. We recommend that you consult your travel insurance policy for coverage related to cancellations.

• Specific cancellation policies for each trip will be detailed at the time of booking.
• Compass Rose Journeys reserves the right to cancel or amend a booking due to unforeseen circumstances or circumstances beyond our control. In such cases, we will offer alternative arrangements or a full refund where applicable.

4. Travel Insurance

It is a condition of booking with Compass Rose Journeys that all travellers have adequate and appropriate travel insurance. Your insurance should cover personal accident, medical expenses, repatriation, loss of luggage, and cancellation or curtailment of your holiday. We offer insurance consultation services to help you find suitable coverage for senior travel, but it remains your responsibility to ensure you have comprehensive cover.

5. Passports, Visas, and Health Requirements

It is your responsibility to ensure you hold a valid passport, any necessary visas, and comply with all health and vaccination requirements for the countries you intend to visit. Compass Rose Journeys can provide general guidance, but we recommend consulting the relevant embassy or consulate and your medical professional for up-to-date information specific to your nationality and personal circumstances.

6. Limitation of Liability

Compass Rose Journeys acts as an agent, and as such, our liability is limited to the extent permitted by law. We are not liable for any acts, omissions, or failures of third-party suppliers, including but not limited to airlines, hotels, or tour operators. While we take all reasonable steps to select reputable suppliers, we do not have direct control over their operations. We are not liable for any injury, damage, loss, accident, delay, or irregularity which may be occasioned by reason of any defect in any vehicle, or through the acts or defaults of any company or person engaged in conveying the passengers, or in carrying out the arrangements of the tour, or otherwise in connection therewith.

7. Accessibility and Special Requirements

We are committed to providing accessible travel options. Please inform us of any special requirements, medical conditions, or accessibility needs at the time of enquiry or booking. We will endeavour to accommodate these requests and advise on suitable options, but cannot guarantee that all requests can be met. Some destinations or services may have limitations.

8. Website Use

The content on our site is provided for general information purposes only. While we strive to ensure accuracy, we make no warranties or representations as to the accuracy, completeness, or suitability of the information. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Compass Rose Journeys or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or transmit any part of this site without our prior written consent.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about these Terms and Conditions or our services, please contact us at:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.